Sophie Laurent watches can be returned within 14 days. Please refer to our Return & Exchange Policy for details.

Leather Straps: We do not recommend washing your leather strap with water, as it may cause irreversible damage. Instead, a local watch repair shop or authorized retailer can provide professional cleaning services.

Mesh Straps: After removing the watch from the strap, gently scrub the mesh bracelet using a mixture of mild soap and water with a soft-bristled toothbrush to clean between the links.

Link Straps: Due to the delicate nature of stainless steel link bracelets, we recommend using a soft, clean brush to gently remove dirt.

Most Sophie Laurent watches use high-quality Japanese quartz movement for precision and durability. Please check the product details page for more specific information.

All Sophie Laurent watches are 3ATM water-resistant, meaning they are resistant to rain and splashes but should not be submerged in water.

We recommend removing your watch before:
- Showering
- Swimming
- Activities with prolonged water exposure

Note: Water damage is not covered under our 2-year warranty.

If you need to modify your order, please contact us at support@sophielaurent.com as soon as possible. Once your order has been processed and shipped, we will not be able to make any changes.

Our watch straps are made from genuine cowhide leather, ensuring durability and a luxurious feel.

📧 Customer Support Email: support@sophielaurent.com

Your order can be canceled before it has been shipped. Please contact Customer Support at support@sophielaurent.com as soon as possible.